FAQ & troubleshooting

🎯 Troubleshooting

Some products don't have a design
Ad design being changed in Meta
Designs getting cropped in ads
Unable to switch design variants
Products have a "failed" status

🙋 Frequently asked questions

Images changed on the website, why does Confect use the old ones?
How does the background removal process work?
Can I use Confect for Google Merchant Center?
Can I filter out products from Confect?
Are other channels (TikTok, Snapchat, etc.) included in my subscription?